All customs duties imposed by local customs officials are the sole responsibility of the customer. In order to avoid the loss of cargo, customers should familiarize themselves with the local laws regarding banned products before making a purchase with Anroo. Each country has different tariff policies, and customers should be familiar with local taxes and tariffs.
1. EU countries: starting from July 1, 2026, a customs duty of 3 euros will be imposed on cross-border parcels with a value below 150 euros.
2. Indonesia: required to provide recipient’s tax ID (locally referred to as “NPWP”), full name: NPWP Nomor Pokok Wajib Pajak. If the recipient does not have a tax number, other forms of identification can be used: if you are a local Indonesian, please provide the Indonesian national ID card number (NIK Nomor Induk kependukan) or Indonesian driver’s license, if you are a foreigner (not an Indonesian national), provide the recipient’s passport number. When placing an order, please write the NPWP (or other forms of identification) in “Order notes”，Or send email to ” v@anroo.com “with the order number and NPWP (or other forms of identification).
3. Morocco: according to local customs regulations, the sender is required to pay 52% of the customs duty. Therefore, all customers in Morocco need to pay us 52% of the customs duty after placing an order, and the sender will complete the customs duty payment on their behalf.
4. Colombia: according to local customs regulations, the sender is required to pay 19% of the customs duty. Therefore, all customers in Colombia need to pay us 19% of the customs duty after placing an order, and the sender will complete the customs duty payment on their behalf.